General conditions
1. Introduction
Welcome to the Luly website (luly.ch ). By accessing or using our site, you agree to be bound by these terms and conditions. If you do not agree, please do not use our site.
2. Company information
Mohamed Magdy El Sadek
Church Street 1
1950 Sion
Luly
Email: magdy@luly.ch
3. Products
Luly specializes in the sale of high quality textile products, especially Egyptian cotton bed sheets.
4. Returns and Refunds
We offer a strictly return policy for manufacturing defects or incorrect items received, which must be reported within one month of delivery. Customers should contact us at info@luly.ch to report any issues, and we will handle returns on a case-by-case basis.
5. Shipping Policy
All orders are shipped exclusively by Swiss Post. Delivery time can be up to one week.
6. Payment methods
Payments are processed securely through Stripe. Customers can choose from a variety of payment methods available on this platform.
7. Customer Obligations
Once the package is delivered, the customer assumes responsibility for the product. The customer is also responsible for the care and maintenance of the purchased item.
8. Data protection
We respect your privacy. Customer data will not be shared with third parties unless necessary for operational purposes through partners such as payment processors and logistics service providers.
9. Applicable law
These conditions are governed by Swiss law.
10. Contact information
If you have any questions or concerns regarding these Terms, please contact us at info@luly.ch .
11. Acceptance of the conditions
By using our website, you acknowledge that you have read, understood and agree to be bound by these terms and conditions.
Egyptian cotton
Egyptian cotton is a very interesting variety for fabric manufacturing: its fibers are naturally longer, and these allow the loom to create a material with a higher thread count per inch. This thread count per inch is generally referred to as thread count or TC.
Increasing the thread count results in a fabric that is softer on the skin and keeps you cool. The fabric is also denser, more breathable, and more absorbent. This is why we use 400 TC, which is comparable to the most upscale 5-star hotels.
